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We all know weather in New England fluctuates. Chris Ryan was talking with Steve Labbe, owner of Paradigm Plumbing, Heating and Air Conditioning and noted, “ You have to let it happen. You can’t let it stop whatever you are doing.” Steve agreed. During ice-fishing season, he is used to being outdoors with minus-degree temperatures. But one weekend this past February when he planned to ice fish the weather suddenly warmed up. It didn’t bother him, “I just stripped off the layers of clothes.” And simply went fishing.

Ryan added that he was going to Spring Training in Florida. “Last year it was cold. The Floridians couldn’t handle it, whereas I was comfortable. If you are prepared, it’s not a big deal. Don’t let the weather psych you out.” Apparently having a similar attitude and being prepared comes in handy when you are in plumbing.

Don’t Let the Weather Stop You

Chris commented, “Just like the weather, some people get started with good intentions to do something and but never follow through. For example, Steve, take me through the challenge for somebody to become a plumber. It must be rewarding. But isn’t it a challenge for folks because of the duration and dedication required? I understand you had somebody who recently went through that process.”

Steve responded, “You’re right. You need to be mechanical – if you are, the process goes a lot better for you. You also need somebody to sponsor you – a trained and experienced plumber. It takes schooling and field time. If you are interested, you have to go through 4 years of training – that’s 144 hours per year – and 4 years of 2000 hours each year working in the field under an active plumber. Then, you have to be tested to become a journeyman. After 6 months of working, you can test to become an active master plumber. My guy passed the test. It’s rewarding to go through this process. But I agree, it can be a hard process.”

Chris added, “It sounds challenging, but if you have the skills you can enjoy it, right? Does the process weed people out from becoming a plumber?” Steve answered, “It does. But if you have the passion and understand the math, and are willing to work in the elements, getting dirty no matter the weather, it can be rewarding. That’s what plumbers do.”
Chris asked, “Over time does the process and testing change? For example, with the changes in the industry, do master plumbers have to re-certify?”

Steve answered, “Yes they do. With the changes, we must look at what training is required, and whether it is online or in the classroom. We need to certify our people, because they are going into our customers’ homes. We take a lot of pride in knowing that our people are making our workers the plumbers they will be, and what they do is safe for the public.”

Chris surmised, “It says a lot about having to vet these people.” Steve explained, “Yes, I am proud of this guy we have been training.” His team is always trained and ready for the projects they get. Steve mentioned, “We are getting a beautiful job with the State. It is a great facility in Hooksett. We are looking for more commercial projects like that.” Of course, having well trained people is the key. “My general manager is a creative guy engineering many of these projects.”

Chris added, “We [WKXL] know a lot of people associated with the State. And we vet and stand behind our sponsors. Our listeners should know that Paradigm is phenomenal.” Steve’s team at Paradigm has the skills and training for whatever weather they face. For further information about how Paradigm can assist you with your plumbing issues, give us a call.

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Customer Reviews
What our customers are saying

We use Paradigm for all our furnace servicing needs. The technicians that come out to the house are always on time, courteous and friendly. They carefully go over the services they are going to perform before they begin and provide a detailed overview of how things went.

Heidi J

I would like to acknowledge the outstanding service I received from your service manager Kevin Verral during his last visit to my home in Brookline. Kevin is extremely competent and knowledgeable about plumbing and heating systems, He was a pleasure to interact with. Kevin with the assistance of Gage, quickly resolved three problems at my home. I am very grateful for the outstanding service from Paradigm during the past seven years

Jay O

We have been working with Paradigm for many years, this year they took on a large project with many issues. They have been amazing at addressing each and every issue with professionalism!

Christina F

I was first time home buyer and I needed a plumber. I was highly recommend to this company. I can say that my experience was amazing. I dealt with the owner himself I believe…

William R

We’ve been using Paradigmn for many, many years now! Their services are always fast & reliable! We’ve even had emergency situations and they were there in no time! I’ve also been sent thank you cards and gifts as a sign of appreciation and was fortunate enough to join their 2016 holiday party! Thank you to Steve and the team at Paradigm!

Greg K

Cameron came out to conduct our annual inspection of our oil tank and heating. Amazing customer service, professional, polite and a master of his craft. Walked me through the inspection and professional advice on our old system. Great People, Great Company highly recommend

Ted J

We have been using this company for over 2 years for plumbing, heating, and AC maintenance, and I can’t say enough good things about them! I recommend this company as often as I can…

Gabrielle G

Used Paradigm for the first time. The office staff was friendly, efficient and professional. Our plumber, Sean, was great. Sean called to say he was on his way and arrived promptly…

Matt K