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Every business has a name. For most companies, there usually is an obvious connection between the name and the services/products that are provided and often even who the owner is, such as “Fred the Plumber” or “Hammond Electric”. But where does a name like “Paradigm” come from? And how does a simple name like “Paradigm Plumbing” stretch out to become “Paradigm Plumbing, Heating and Air Conditioning”?

Paradigm History

So where did owner Steve Labbe’s “Paradigm” company name come from? Steve says, “My wife asked me what I was going to call my new business, and after thinking about it for a second, I said ‘Paradigm Plumbing and Heating’. It made sense. I had been reading a lot of Stephen Covey, author of ‘7 Habits of Highly Effective People’, and what I wanted to do was provide services based on listening to and meeting client needs, desires and budget. Doing it differently, taking the ‘Paradigm Shift’, was what interested me. Using that name in my business name made sense.”

But guess what? Steve recently added a new division to Paradigm, an electrical division. Will the name get longer? That could be a mouthful. “No, there will be no name change,” states Steve. “We decided to add this service because we know that for a lot of people, it’s hard getting time with an electrician to provide needed service.”

It’s obvious that it’s not the norm for a company to offer multiple services like plumbing, heating, air conditioning, and electrical under the same roof. Steve comments, “But Paradigm is not the norm. The solution was to think out of the box – take the Paradigm Shift – and offer electrical services ourselves through our company. It will be good for our customers, as well as for us as the demand for our other services fluctuates.”

It’s Pride in Our Name and What We Offer

Steve adds, “For me, Paradigm was the name I wanted to use. It means a change in how you think. One of my business friends is a locksmith and lives in Goffstown, so he named his business ‘Goffstown Lock and Key’. Another is in landscaping and likes the word ‘giant’, so he called his business ‘Giant Landscaping’. We all love what we do. It’s exciting to have a business name you can be proud of.

Just think of it. If our clients have a plumbing problem, they can turn to us. If they have heating or air conditioning problems, they can rely on us. And now, if they need electrical help, Paradigm is available to offer the same quality of services to be meet their needs, expectations, and budget.”

So, what do you do if you have questions or need help? Call Paradigm. It’s all in our name.

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Customer Reviews
What our customers are saying

We’ve been using Paradigmn for many, many years now! Their services are always fast & reliable! We’ve even had emergency situations and they were there in no time! I’ve also been sent thank you cards and gifts as a sign of appreciation and was fortunate enough to join their 2016 holiday party! Thank you to Steve and the team at Paradigm!

Greg K

We use Paradigm for all our furnace servicing needs. The technicians that come out to the house are always on time, courteous and friendly. They carefully go over the services they are going to perform before they begin and provide a detailed overview of how things went.

Heidi J

Used Paradigm for the first time. The office staff was friendly, efficient and professional. Our plumber, Sean, was great. Sean called to say he was on his way and arrived promptly…

Matt K

I was first time home buyer and I needed a plumber. I was highly recommend to this company. I can say that my experience was amazing. I dealt with the owner himself I believe…

William R

We have been working with Paradigm for many years, this year they took on a large project with many issues. They have been amazing at addressing each and every issue with professionalism!

Christina F

Cameron came out to conduct our annual inspection of our oil tank and heating. Amazing customer service, professional, polite and a master of his craft. Walked me through the inspection and professional advice on our old system. Great People, Great Company highly recommend

Ted J

I would like to acknowledge the outstanding service I received from your service manager Kevin Verral during his last visit to my home in Brookline. Kevin is extremely competent and knowledgeable about plumbing and heating systems, He was a pleasure to interact with. Kevin with the assistance of Gage, quickly resolved three problems at my home. I am very grateful for the outstanding service from Paradigm during the past seven years

Jay O

We have been using this company for over 2 years for plumbing, heating, and AC maintenance, and I can’t say enough good things about them! I recommend this company as often as I can…

Gabrielle G

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