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Radio talk show host (WKXL) Chris Ryan was reminiscing with Steve Labbe, owner of Paradigm Plumbing, Heating and Air Conditioning, who had just told Chris that his son was buying his first house. “You remember those first things that happen, like your graduation, your first car, your first house, and what you had to do to earn your firsts. I certainly understand how important this is for your son, you, and your family.”

Steve commented, “My son is already measuring rooms, and looking at room colors.

Chris added, “With all that’s happening with COVID, it’s these kinds of things that happen in people’s lives, that they are experiencing and thinking back to their own firsts now.

Steve said, “It’s so tough today, though, because there are fewer houses available on the market. You also have to think how to strategically grab the deal. Maybe it requires a little luck.” He chuckles.

Chris went on to say, “It’s the patience you have to deal with, too, to make sure you have the right house. But in a seller’s market does it change the buyer’s view?”

Steve thought about that. “Some people take the view ‘it was meant to be’. When I was first looking, I didn’t get the house. I was crushed. But then, I found another and got a better house. It was meant to be.”

“You have to fall in love with the house. You can’t be complacent, such as saying things like, ‘I guess I can live with the neighborhood.’ You have to consider other expenses, such as for moving and changing your internet – all these other bills that will come up after you buy.”

Chris countered, “So you want this house, and then you don’t get it. It’s frustrating. You also have to consider what’s the school district? What do you have for land? And what about the home inspection – how will it go? But it can be tough going through a checklist multiple times.”

“It’s also difficult to give advice on settling for something, especially when you consider the amount of time involved to go through the entire process. Should people sacrifice at all? I think you should be near that 100% goal of what you want. Or do you think people should compromise?”

Steve answered, “It’s a loaded question. You know how people make decisions. It’s going to plague some people who don’t make good decisions. You really have to envision what the house will look like. What you will turn it into.”

He went on to say, “Some things people don’t think of, like who your next-door neighbor is. We met our neighbor and he was wonderful. My son didn’t meet his neighbor until the day before closing. If I were to move again, I would check out the neighbors first to get a feel for who they are.”

Chris said, “You have to be smart about your list. Often your list doesn’t include the neighbors, the boiler, the underground things. You also need to be smart about the expenses. For example, our property had tons of bushes and trees. We ended up spending a small fortune to remove them.”

Steve chuckled, “I am somewhat of an arborist. We need to move our leach field. So, we are in the process or removing trees and the yard looks like a construction zone.”

“Here are a few other things to add to the list,” suggested Chris. “Cost of mortgage payments, school district, neighbors, where the closets are, what’s going on in the walls, things the inspection might turn up, the boiler, roof concerns, and roots under the driveway pavement. For the neighbors, it’s a good idea to knock on the door and ask about the neighborhood.”

Steve noted, “The biggest deal about the neighborhood for me was barking dogs.”

Chris added, “How about people with chickens in their yard? Think about them coming over to your yard and having a party!

“Like cars, you have to remove the emotion, but at the same time you have to fall in love with the house.”

“You know,” Steve mentioned, “we’re coming across things like extra tools – such as hoses and rakes. When you are older like us, and you see your son or daughter going through this process, … well, I am just having fun!

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Customer Reviews
What our customers are saying

We have been using this company for over 2 years for plumbing, heating, and AC maintenance, and I can’t say enough good things about them! I recommend this company as often as I can…

Gabrielle G

We use Paradigm for all our furnace servicing needs. The technicians that come out to the house are always on time, courteous and friendly. They carefully go over the services they are going to perform before they begin and provide a detailed overview of how things went.

Heidi J

I was first time home buyer and I needed a plumber. I was highly recommend to this company. I can say that my experience was amazing. I dealt with the owner himself I believe…

William R

We’ve been using Paradigmn for many, many years now! Their services are always fast & reliable! We’ve even had emergency situations and they were there in no time! I’ve also been sent thank you cards and gifts as a sign of appreciation and was fortunate enough to join their 2016 holiday party! Thank you to Steve and the team at Paradigm!

Greg K

I would like to acknowledge the outstanding service I received from your service manager Kevin Verral during his last visit to my home in Brookline. Kevin is extremely competent and knowledgeable about plumbing and heating systems, He was a pleasure to interact with. Kevin with the assistance of Gage, quickly resolved three problems at my home. I am very grateful for the outstanding service from Paradigm during the past seven years

Jay O

Cameron came out to conduct our annual inspection of our oil tank and heating. Amazing customer service, professional, polite and a master of his craft. Walked me through the inspection and professional advice on our old system. Great People, Great Company highly recommend

Ted J

We have been working with Paradigm for many years, this year they took on a large project with many issues. They have been amazing at addressing each and every issue with professionalism!

Christina F

Used Paradigm for the first time. The office staff was friendly, efficient and professional. Our plumber, Sean, was great. Sean called to say he was on his way and arrived promptly…

Matt K